Responsible Gaming

Responsible Gaming at db567 — stay in the fun, stay in control

Gaming should be fun, not a burden. db567 is always by your side with a range of tools and support systems to ensure a healthy gaming experience.

24/7 Support
18+ Age Restriction
6 Protection Tools
5 Minutes Set Limits
Safe Environment
Data kept confidential
Support Always Available
Minors prohibited

What responsible gaming means

Online gaming and betting are, at their core, entertainment activities. But when play gets out of hand, it can take a real toll on your personal, family, and financial life. At db567, we believe responsible gaming is not just about following rules — it reflects a healthy mindset.

Responsible gaming is a habit where you clearly know how much time and money you are willing to spend, maintain a balanced mindset regardless of wins or losses, and keep gaming as one part of your life — not your whole life. db567 helps all its members maintain that balance.

Our responsible gaming policy rests on three core pillars: Education — Raising awareness about the risks of gaming; Prevention — Using technical tools to prevent excessive play; and Support — Guiding players to the right support when problems arise.

Keep in mind: Gaming should be a form of entertainment, not a source of income. Continuing to play in hopes of recovering lost money is where problems begin.

Before registering at db567, you are required to complete age verification and read our responsible gaming guidelines. We made this step mandatory because we genuinely believe an informed player is a happy player.

Online gaming culture in Bangladesh is growing rapidly. From young adults to the middle-aged, everyone is enjoying gaming on mobile. As a responsible platform, db567's role goes beyond entertainment — we want you to play in a healthy, enjoyable way and live well with the people you care about.

Warning Signs of Problematic Gaming

It's not always easy to tell when recreational gaming is becoming a problem. If you notice any of the signs below — in yourself or someone you know — it's time to take it seriously:

Spending beyond your budget
Chasing losses with repeated play
Neglecting family or work responsibilities
Unable to stick to time limits on play
Lying to family about gaming activity
Gaming while in debt
Irritability or restlessness when not playing
Skipping sleep or meals to keep playing

Important: These signs are not proof of weakness. They are a signal that you need support. db567 does not judge you — we are here to help.

Remember, problematic gaming can affect anyone — at any age, in any profession. Acknowledging it and asking for help is an act of courage.

db567 Responsible Gaming Tools

Db567 gives you a range of tools to help you stay in control of your gaming. They are completely free and available right from your account settings:

Our Protection Tools

Take control of your own gaming — easily, quickly, and safely

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Free
Deposit Limit

Set a maximum cap on your daily, weekly, or monthly deposits. Once the limit is reached, no further deposits will be accepted.

📉
Immediate
Loss Limit Setting

If your losses exceed a set amount, the system will automatically pause your gaming session.

⏱️
Free
Session Time Limit

Decide in advance how long you'll play each session. When the time is up, you'll receive a reminder and the option to end your session.

🌙
Immediate
Cool-Off Period

If you feel like you need a break, set a cool-off period from 24 hours up to 6 weeks. During this time, access to your account will be restricted.

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Effective in 48 Hours
Self-Exclusion

Keep your account fully closed for 6 months to 5 years. Any attempt to open a new account during this period will also be blocked by the system.

📊
Free
Activity Report

View a detailed report of your gaming history, spending, and time spent at any point. Understand your own patterns and make informed decisions.

Limit Setting Details

The table below shows how quickly each limit takes effect and how it can be changed:

Limit Type Time to take effect Can be increased Can be reduced Status
Daily Deposit Limit Immediate After 7 days At Any Time Active
Weekly Deposit Limit Immediate After 7 days At Any Time Active
Monthly Deposit Limit Immediate After 30 Days At Any Time Active
Loss Limit 24 Hours After 7 days At Any Time Active
Session Time Limit Immediate At Any Time At Any Time Active
Cool-Off Period Immediate Upon Expiry Not Applicable On request
Self-Exclusion (6 months+) 48 Hours Upon Expiry Not Applicable Permanent

Keep in mind: Decreasing a limit always takes effect immediately. Increasing a limit, however, comes with a mandatory waiting period — this is intentional, to prevent hasty decisions driven by emotion.

Take the self-check

Ask yourself the questions below. If you answer "yes" to three or more, please speak with our support team.

Gaming Health Check

1
Have you spent more than your set budget and felt regret afterward?
2
Have you repeatedly placed larger bets trying to win back money you've lost?
3
Have you argued with family or friends about your gaming, or have they expressed concern?
4
Has gaming started getting in the way of work, studies, or daily responsibilities?
5
Do you feel irritable or restless when you are not playing?
6
Have you taken on debt or dipped into savings because of gaming?
7
Do you feel embarrassed or ashamed about your gaming habits?

Three or more "yes" answers? Contact our support team now or activate self-exclusion. Taking that first step early is the most effective thing you can do.

Steps to Getting Help

Admitting there's a problem is the hardest step. We'll walk the rest of the road together.

1
Acknowledge Yourself

If you feel gaming is becoming a problem, acknowledge it honestly. That is not weakness — it is the first step toward change.

2
Activate a Limit or Break

Set deposit limits, cool-off periods, or self-exclusion directly from your db567 account settings. It only takes a few minutes.

3
Tell Someone You Trust

Let a family member or friend know what you're going through. Don't fight it alone — reach out for support.

4
Contact db567 Support

Our 24/7 support team is here for you. Reach out by chat or email — no judgment, just help.

5
Seek Professional Help

If needed, seek help from a mental health professional or addiction counselor. It takes courage to do so.

Minor Protection

Db567 strictly prohibits anyone under 18 from registering or gaming on the platform. We enforce this through the following measures:

  • Age verification is mandatory at the time of registration.
  • Additional identity documents may be requested in suspicious cases.
  • If a minor's account is identified, it is immediately closed and funds are refunded.
  • Support is provided to families to help protect minors.

Advice for parents: Use parental control software on your child's devices and have an open conversation with them about online gaming.

FAQs

Yes, all responsible gaming tools on db567 are completely free. Deposit limits, session limits, cool-off periods, and Self-Exclusion — all available at no cost from your account settings.

Yes, absolutely. Activating self-exclusion locks your account, but your balance remains safe. You can withdraw it once the period ends or by following the designated process.

A cool-off is a short-term break ranging from 24 hours to 6 weeks, during which your gaming activity is limited. Self-exclusion is a longer-term commitment — from 6 months to 5 years — where your account is fully deactivated and any attempt to open a new account is blocked.

If you're concerned about a family member, contact our support team. We can advise you on the process, though the account holder's consent and identity verification will be required.

Lowering your limit takes effect immediately. However, increasing a limit requires a waiting period (7 to 30 days). This rule is intentional — to prevent impulsive decisions made in the heat of the moment.

Yes, all your gaming data and any requests related to responsible gaming are handled with complete confidentiality. To learn more, please refer to our Privacy Policy View.

Help Center

You are not alone. Asking for help is a sign of strength. db567's support team and specialist assistance are always ready for you.

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Live Chat Support

24 hours a day, 7 days a week. Get immediate assistance for any question or crisis.

📧
Email Support

For detailed inquiries, reach us by email. You'll receive a response within 24 hours.

🧠
Professional Counseling

Contact us if you need a referral to a mental health professional.

Play at db567 — responsibly and enjoyably

Join a safe gaming environment. Use our tools, set your limits, and keep entertainment just that — entertainment.

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